Managed Services and Consulting

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Our Choice Support and Premium Support packages are TAK Technology’s custom Managed Services offerings that provide proactive management of your technology infrastructure.

These packages include remote monitoring and management of both hardware and software for seamless support and a continuous level of performance to keep your business on track and your employees productive.

Implementing one of our Managed Support programs will help to reduce your total IT cost of ownership, through proactive management and preventative maintenance. With metered support and a flat monthly fee you will stabilize your IT budget and expenditures.

Choice Support Package

The Choice Support package provides essential monitoring and management to meet your core requirements.

  • 7/24 Proactive system monitoring with real time alerts
  • Remediation Services 7 / 12
  • Onsite Support M-F 8:00 AM – 6:00 PM
  • Antivirus, Spyware & Malware detection and removal
  • Backup Monitoring
  • Patch Management & Service Pak rollout for MS Operating Systems, and Microsoft Office
  • Utility Tune Up – Once a Month (remove temp & internet files, defrag system drives)

Premium Support Package

With the Premium Support package we become your virtual IT department. This program provides proactive monitoring and management of your critical technology systems and applications.

  • 7/24 Proactive system monitoring with real time alerts
  • Remediation Services 7 / 24
  • Onsite Support 7 / 24
  • Antivirus, Spyware & Malware detection and removal
  • Backup Monitoring & Management
  • Patch Management & Service Pak rollout for MS Operating Systems, and Microsoft Office
  • Patch Management of critical applications, Exchange Server, SQL Server, SharePoint, CRM
  • QuickBooks Patch Management of Industry specific and/or proprietary programs
  • Utility Tune Up – Once a Month (remove temp & internet files, defrag system drives)
  • Active Directory Management
  • Asset Management
  • Desktop Management – Remote
  • Server Management – Remote
  • Network device management, firewalls and Unified Threat Management appliances
  • Software Distribution, Removal of Unauthorized Software
  • Software License Management